Friday, April 9, 2010

You know what would make things alot easier?

If EA would answer the fuckin question instead of telling me something I ALREADY SAID.
Support got back to me today.

Customer 04/08/2010 05:45 PM (Me.)
Hello,
My account on the forums is firestar77_2. I recieved an email saying my account has been suspended.
Hello firestar77_2,

Your EA Account has been suspended due to a violation of our Terms of Service. This suspension not only restricts your access to TheSims3.com, but also limits your access to any other EA online property.

The violation you are being suspended for can be found below:

/>What do you guys think?
I know, I know, I am SOOcreative with names.
I'm still working on it,though.>

Any further violations can result inanother suspension or even a permanent account ban.
/>If you have any questions regarding this violation, werecommend you take a look at the EA Terms of Service byclicking on the link below:

http://legal.ea.com/legal/legal.jsp?language=en
/>If you have any general questions or concerns regardingthis suspension, our support team is available to answer anyquestions you may have at the following address:
/>http://support.ea.com.

If you wish to appealthis suspension, take a look at the following article: />
http://support.ea.com/cgi-bin/ea.cfg/php/enduser/terminated_form.php

Sincerely,

ElectronicArts Customer Support.

EA.com CustomerRelations

I would like to know how long this ban is. Also, I don't quite understand what rule I broke. It doesn't tell me one. Could you tell me what exact rule I broke?

Response (Nicole) 04/09/2010 01:57 AM
Hello,

Your persona, has been suspended from the EA Forums (http://forums.ea.com/mboards) due to violations of ourTerms of Service. The most recent violations leading tothis action, which you were previously warned against doingvia an email notification to this address [babykougra77@aol.cominclude: [http://firestarsblogofawesome.blogspot.com/ What do youguys think? I know, I know, I am SOO creative with names.I'm still working on it, though. ]

Please notethat although only this persona has been suspended, it isagainst our terms of service to use another account that isnamed in reference or is otherwise similar to the bannedpersona to continue posting. You should also avoidcommitting further violations after your suspension islifted or risk further action including a permanent forumban, or the disabling of your EA Account (which also affectsaccess to online/multiplayer games).

You canreference the Terms of Service at any time via the link atthe bottom of every EA.com page or through the followingdirect URL: http://www.ea.com/global/legal/tos.jsp

Thankyou for your attention.

Sincerely,

EARep Nicole,
EA Customer Support

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